FAQ

WHEN WILL I RECEIVE MY ORDER?

Please allow up to 4 weeks for delivery. All items are subject to a processing period before they are dispatched. Due to the popularity processing orders can take up to 5-10 working days as most items on the store are handmade. So this can cause a little delay in shipping your order.

You will get an email when your order has been shipped. Please allow up to 10 working days for items to arrive from this email. 


Carry Smarter is a one man, one dog operation, so we really appreciate your patience.

 


WHERE ARE MY ITEMS COMING FROM?

All items are shipped via Royal Mail from our office in Salisbury, Wiltshire, UK

 

WHERE SHOULD I RETURN MY ITEMS?

In the unlikely event of needing to return your items please email hello@carrysmarter.com

 

If you have any other questions, please email: hello@carrysmarter.com